Using Await for an email only for expected answers

Hello, 

I'm sending an email to the users and I wait for 3 possible answers. However, sometimes the users are outside the office and I receive and automatic answer. How can avoid this, and only wait for the 3 possible ones. 

Phone call from XSOAR

McAfee Integration not sending Summary of alerts to XSOAR for ingestion.

I have an integration between McAfee ESM (SIEM) that produces Alerts. 95% of alerts are received by the XSOAR including the "Summary" which is essentially the Alert Packet. Every few days some alerts are received that do not contain the summary. So e

Reports generation and download takes alot of time

Hello,

I have any issue with generating reports in PDF and CSV formats, as it takes about 10-15mins to generate the report. This issue doesn't exist with word doc. 

I tried this multiple times as i thought that the docker image for those tasks mayb

XSoar Integration with cisco firepower

Dears,

I installed cisco firepower integration. from Market Place.

I use update network group objects  command but actually it removes all the IP addresses inside this group and add the only list that I newly updated.

Kindly need your support.

Data presentation on XSOAR Web

Hi,

I have a use case where I want to share some sensitive data with users which should have an expiration date. I want data to be put on XSOAR web server, which I would have a link for and expire after certain time. I find similar funcionality wit

Questions for livebackup

Dears,

we now are installing a new server to be our live backup server, we have multiple questions regarding this Kindly need your answer :

1- Do we need a License for The Live backup Server????

2-Are the configuration and Data are moving in real time f

Plot JSON list in Dashboards & Reports

Hello,

We're using a JSON list to store some metrics in XSOAR. We'd like to have all this information in a visual way at the dashboard so the analysts can see what's happening.

Problem encoding/decoding introducing in a JSON list data

Hello,

I've some urls to introduce in a JSON list the command used are this one to encode:

#encode to ASCII

url.encode(encoding='ascii',errors="ignore").decode()

In the context the variable is perfect, however inside the JSON list it's not. Even