Resolved! Pre-process Rule Assistance

We are trying to create a pre-process rule to link and close the incident when certain field values are identical but still incidents are getting created for identical values. Please find the attached snip.

Resolved! Playbook Creates Incidents from Table.

I'm trying to create incidents from a Cortex XSOAR SIEM integration. The integration allows me to list alerts and I'm trying to create an incident for each one. When I run the playbook, the list alerts command returned multiple entries, but the creat

Resolved! Check dormant instance in multitenant.

Hi,

I need a job or another mechanism to detect if last incident creation time is older than 1 hour or a given time period to detect if there is an incident pull problem in SOAR or a siem centric problem.

Regards.

Resolved! DEVO integration into XSOAR

Hi

we need to integrate DEVO with XSOAR, in order to manage all alerts and be abe to query DEVO. First step is to get all alerts, so we have installed the "Devo v2 (Partner Contribution)" addon into XSOAR and followed the instructions, from https://x

Resolved! Configuration file to playbook

Hi all,

I need to provide an externally uploaded configuration file to a playbook whose content varies periodically (it's a list of names). What is the best way to do this? The user who uploads the file can access the XSOAR GUI interface with an Anal

Resolved! Timeout: Palo Alto Networks WildFire v2

Hello

I've configured the Palo Alto Networks WildFire v2 Service with a Wildfire-API Key from our Wildfire-Account at https://eu.wildfire.paloaltonetworks.com/wildfire/account

I also use this Server base URL: https://wildfire.paloaltonetworks.com/publ

Resolved! Xsoar - XDR Public API Unauthorised

I am having difficulty integrating the XDR Integration. I have followed the instructions and have generated an "Advanced Key", copied the Key and the Key ID + URL. I have inserted the relevant details on the Instance Settings. When I perform "Test" I

Resolved! How do I get the numeric incident id in an automation?

I'm working with a Python automation, and I need to get the numeric incident id. I expect this id to be numeric (123456) but it is always a long concatenated hex string and GUID.

incident = demisto.incidents()[0]
incident_id = incident['id']
print(inc