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How to use and/or change demisto user name for a XSOAR (SaaS) engine?

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How to use and/or change demisto user name for a XSOAR (SaaS) engine?

jeff_berry
L0 Member

‎03-02-2026 11:07 AM

How to use and/or change the demisto user name (e.g. service_demisto, svc_demisto, etc.) for a XSOAR (SaaS) engine server that meets an enterprise organization's user naming requirement? If so, please provide url of online doc with "how to" instructions. If not, please provide url of online doc that explains the reason(s) that the demisto user name is "hardcoded".

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