I want to open the use case again

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I want to open the use case again

L0 Member

i have use case( 04198171  )and its close i want to open again

1 accepted solution

Accepted Solutions

Cyber Elite

You will either need to go through the support portal https://support.paloaltonetworks.com to access you cases and request to re-open it (if you have direct access) or get in touch with your local support partner to have it re-opened for you

Tom Piens
PANgurus - Strata & Prisma Access specialist

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1 REPLY 1

Cyber Elite

You will either need to go through the support portal https://support.paloaltonetworks.com to access you cases and request to re-open it (if you have direct access) or get in touch with your local support partner to have it re-opened for you

Tom Piens
PANgurus - Strata & Prisma Access specialist
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