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09-15-2026 05:13 AM
i have use case( 04198171 )and its close i want to open again
09-16-2026 02:43 AM
You will either need to go through the support portal https://support.paloaltonetworks.com to access you cases and request to re-open it (if you have direct access) or get in touch with your local support partner to have it re-opened for you
09-16-2026 02:43 AM
You will either need to go through the support portal https://support.paloaltonetworks.com to access you cases and request to re-open it (if you have direct access) or get in touch with your local support partner to have it re-opened for you
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