Incident assignment in XSOAR

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Incident assignment in XSOAR

L2 Linker

Hi,

 

Anyone please help me to understand automatic incident assignment by DBot to analyst. what are the steps have to perform?

how to define the shift in user roles?

 

Thanks.

2 REPLIES 2

L2 Linker

Hi,

 

You can find the link on below with detail shift management. AssignAnalystToIncident commands are running for shifting

 

https://docs-cortex.paloaltonetworks.com/r/Cortex-XSOAR/6.10/Cortex-XSOAR-Administrator-Guide/Shift-...

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