Loading Loop upon login to Cortex xSOAR

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Loading Loop upon login to Cortex xSOAR

L0 Member

Hello Team,

We're experiencing an issue upon logging in to cortex where it will just loop the home page. Upon checking, the developer tools we find below error.

450 Unauthorized

This server could not verify that you are authorized to access the document you requested. Either you supplied the wrong credentials or your browser does not understand how to supply the credentials required.

1 REPLY 1

L1 Bithead

Hi @RenielBalatbat -- Given the nature of troubleshooting issues like this, I recommend reaching out to your customer success engineer, if you have one, or open a support ticket. They will be able to help you resolve this.

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