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05-29-2024 06:33 PM - edited 05-30-2024 02:05 AM
Hi Team,
The customer has only Standard license I couldn't able to move to CS team. Your help will be appreciable.
The customer have a master playbook that is run on every single case raised on the platform. This master playbook contains many tasks assembled in a flow chart that may and may not run upon the playbook being run depending on the decisions configured in the playbook.
"They need to count the number of times a specific task within the playbook has run for an extended time period (for example one month)"
Please help accordingly.
05-30-2024 09:20 PM
Hi @assubramania, This is possible via our new SOAR Metrics index for widgets. You just need to create a widget like the example shown below.
1. SOAR Metrics should be selected as the datasource
2. For your case it could be a command or automation. We also have a another type for playbook to see playbook execution counts
3. Since you want to check execution for a particular task, you might want to specify the automation or command name
4. Date range
5. A list of executed automations or commands
1. Aggregator, I think for your case it should be count
2. Count the number of executions
3. The field to aggregate and count on
05-30-2024 09:20 PM
Hi @assubramania, This is possible via our new SOAR Metrics index for widgets. You just need to create a widget like the example shown below.
1. SOAR Metrics should be selected as the datasource
2. For your case it could be a command or automation. We also have a another type for playbook to see playbook execution counts
3. Since you want to check execution for a particular task, you might want to specify the automation or command name
4. Date range
5. A list of executed automations or commands
1. Aggregator, I think for your case it should be count
2. Count the number of executions
3. The field to aggregate and count on
06-02-2024 07:59 PM
Thank you for your answer, it works as expected. Cheers.
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