Demisto Service Failed

Hi Everyone ,

We are running XSOAR instance with NFR license. 

Recently for unknown reasons, the demisto service stopped and is never coming up when we try to start. 

[root@localhost ~]# systemctl status demisto.service
● demisto.service -

Playbook Conditions : How to Combine Multiple Conditions in One Task

Hi, I am new to XSOAR and I was wondering if there was a conventional way of arranging similar conditions. For example, I am getting a ticket in task 1 and I want the following task (task 2) to give a value to a field called ticket.status. conceptual

Extract some fields from csv file

Hi,

I have exported a output of splunk query in csv format using exporttocsv automation in a playbook. Now I wanted to use a column of this csv output to be a input for other task. Any one can please suggest if this is possible.

Netskope API v2 error in XSOAR

XSOAR does not parse properly the ids from Netskope. It changes the last two digits with zeros. These errors are in the official XSOAR documentation. Example:

"incident_id": 1478029261577663500

"app_session_id": 4359394467077842400

"browser_session_i

Auto Incidnet closure

Dear Community,

I'm looking for a way to daily automatically close all incidents with specific criteria.

I'm trying to archive that using jobs , I'm trying to create a playbook the query incidents (with specific criteria) and whatever the query o

Disable/Enable Integration via API/Playbook/Automation

Hi Guys,

I have list of integration instances that i need to disable/enable in one click.

I didn't see any function or command in the system that can do it.

There is any other way to do that?

Issue with talos integration

Dear Community,

I'm getting the following issue in Talos integration.

Error in Talos Feed Integration. Verify that the server URL parameter is correct and that you have access to the server from your host. (85)

Multiple Instances fetching VS. One instance and then claasify and post a new incident

Hi,

We've got an scenario where we are fetching mails from a mail server. When an email is received in the mail server, it applies some ruling and send it to a folder, then with XSOAR we've got N instances, one per folder and this is how we are cla

Download the previous version of XSOAR dockerimages file

How can I download the dockerimage file of the previous version of XSOAR? For example, the dockerimage file of version 6.11.

If I use command “wget https://download.demisto.com/download-params?token=xxxxxxx&email=user@paloaltonetworks.com&downloadNam

Installation of cortex SOAR offline

Dear All,

i was trying to install COrtext SOAR in an Airgap (offline)Enviorment with no internet where i was refering cortex offline installation guide, and i i could not complte the installation and stuck in uploading docker dependaci file  to which