This website uses Cookies. By clicking Accept, you agree to the storing of cookies on your device to enhance your community and translation experience. Read our Privacy Policy.
Click Preferences to customize your cookie settings.
Accept
Reject
Preferences
Buy or Renew
Buy or Renew
Cortex XSOAR Discussions
Cortex XSOAR enables SOC analysts to manage alerts across all sources, standardize processes with playbooks, take action on threat intel, and automate response for any security use case.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Cortex XSOAR Discussions
Cortex XSOAR enables SOC analysts to manage alerts across all sources, standardize processes with playbooks, take action on threat intel, and automate response for any security use case.
About Cortex XSOAR Discussions
Cortex XSOAR enables SOC analysts to manage alerts across all sources, standardize processes with playbooks, take action on threat intel, and automate response for any security use case.

Discussions

Start a conversation

Unable to retrieve work_notes from Servicenow.

We have the Servicenow V2 integratoin enabled and we are able to retrieve "comments' but "work_notes" are not visible. - No errors are observed (it's just empty)- We are able to "add" work_notes from XSOAR. - We verified the permissions of the accounts being used in ServiceNow and no restrictions. - The "Use Display Value" checkbox is selected. ...

Resolved! Unable to fetch incident taks with Servicenow V2 integration.

Our company will use Servicenow "Incidents taks" to send a task to another team.Currently it is only possible to fetch "sc_tasks" which are Service Catalog tasks, however these service catalog tasks are not being used in our company. Use-case is that for example helpdesk opened a Incident and they send an "Incident task" to the SOC to help , a...

Resolved! Unable to send Slack block messages

I've been trying to send a block message from the SlackBlockBuilder automation. However, when I try to test it out via the debugger panel, it would result in an error. Spoiler (Highlight to read) Command: !SlackBlockBuilder list_name="SLACKV3_BLOCK_ASK_URLALERT" channel_id="[redacted]" persistent="false" reply="Thank you for your res...

IDarma by • L0 Member
  • 3924 Views
  • 3 replies
  • 0 Likes

Delete File from War Room

Hi everyone, I would like to ask is it possible to permanently delete the downloaded file in War Room? My team wants to make use of the Jobs function in XSOAR to handle files, and the file should be deleted in XSOAR after handling it.Thanks,Eliza

ElizaWan by • L0 Member
  • 4240 Views
  • 3 replies
  • 0 Likes

Access to XSOAR Community edition

Hello everybody, after reading through some of the threads here, most people run into a similar issue as I did. Not receiving the URL to download - has anyone found a suitable solution? I used a company email, I waited a week for it to come after the approval - yet nothing came, does anyone have the link for me? Thanks in advance.

JanGrob by • L1 Bithead
  • 2155 Views
  • 2 replies
  • 0 Likes

O365 mail Graph API Integration - Best Practices

Hey all, I was exploring O365 graph API and wondering what are some of the best practices for this integration. One thing we came up was to IP restriction (Palo alto IP) in Microsoft side. Are there any other condition access policies that can be added to make sure we follow best practices, other than securing the Palo alto tenant and Micr...

Using Microsoft Authenticator MFA

Hello LiveComm, I am working on using MFA for authentication to xsoar on a server that has Active Directory (On-Prem) SAML authentication already in use. The use case is to require the user to authenticate using the Microsoft Authenticator app. I have searched around and have not found any documentation regarding this except for DUO though this ...

Community Edition

Hello, I have signed up for the community edition, however I have never received the download URL. Also, I signed up for the DFIR, but cannot access the slack, as the link is expired when sent.

loyglenn by • L0 Member
  • 2485 Views
  • 2 replies
  • 0 Likes

how can I get cortex Community Edition

Hi,I filled out the form for the community edition at https://start.paloaltonetworks.com/sign-up-for-community-edition.html. I have received a confirmation email and an email for more information I have replied. unfortunately I get no response to use the Cortex / Paloalto. How can I get the cortex community edition? MP

ten4you by • L0 Member
  • 6448 Views
  • 4 replies
  • 0 Likes

Creating a Queue on Slack Integration

Hello all, I am working with Slack from the playbook level where a message summarizing an incident is sent followed by Slackask automation to ask users on a channel to confirm the information with two interactive buttons. Take note that the flow has two different messages, the first is the summary using Slacknotification and the second task is ...

XSOAR Incident Re Run

soemtimes for testing purpose we need to create similar incident again but I am stuck at this phase. I have exisiting incident and i want to re run it(either manually create, duplicate and re run it or just simply re run exisitng incident, or importing it) but the question is how?. How to get this? Cortex XSOAR

Syedhkt by • L2 Linker
  • 2206 Views
  • 2 replies
  • 0 Likes

XSOAR Upgradtion Issue

Cortex XSOAR 8 will have a new FQDN and IP Address in the new platform. May I know is there any existing playbook have pulled the XSOAR data, and export to third-party platform automatically? If yes, it may require to re-configure the IP Address. Cortex XSOAR

Syedhkt by • L2 Linker
  • 1461 Views
  • 2 replies
  • 0 Likes
  • 1308 Posts
  • 46 Subscriptions
Top Solution Authors
View All
Top Liked Posts
View All
Top Liked Authors
View All
LEGAL NOTICES
RESOURCES
Khoros awards 2022
Copyright 2007 - 2026 - Palo Alto Networks