Not able to export custom field in the report

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Not able to export custom field in the report

L1 Bithead

Hello team,

I attempted to export the values of custom SLA fields into a CSV report. When I tried to create the report through the UI, it displayed the timer values, but when I actually generated the report, it only showed the run status (running or ended). Subsequently, I also tried using the automation "ExportIncidentsToCSV" to include the custom fields in the report, but I wasn't successful in getting them to appear. I've attached all the relevant reference points for your review.


Cortex XSOAR 



L1 Bithead

any update on this?

  • 1 replies
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