Playbook Conditions : How to Combine Multiple Conditions in One Task

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Playbook Conditions : How to Combine Multiple Conditions in One Task

L0 Member

Hi, I am new to XSOAR and I was wondering if there was a conventional way of arranging similar conditions. For example, I am getting a ticket in task 1 and I want the following task (task 2) to give a value to a field called ticket.status. conceptually, the condition would look like this:

IF ticket.severity == 'Critical' then ticket.status = 1

OR if ticket.severity == 'Medium' then ticket.status = 2

OR if ticket.severity == 'Low' then ticket.status = 3

 

In a programming language we can combine multiple conditions into 1 statement. Is there a way to combine multiple conditions like this into one task? 

1 REPLY 1

L4 Transporter

Hi @NobodyNose2567 ,

 

you can achieve that using a conditional task. First, you need to specify your conditions which follow the path accordingly. Then for each condition, you can select Set Task to set the status.

gyldz_0-1701765676416.png

gyldz_1-1701765742393.png

gyldz_2-1701765758308.png

 

 

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