Hello, I am attempting to configure an Ask Task to send one email only with no retries and an end by SLA condition. I have implemented the settings to no retries (default) and to end the task upon SLA Breach 6 hours. Once saving the playbook I see that the SLA Breach setting is returned to original state without being marked. This is a relatively simple function that I require yet XSOAR is not delivering on this feature. Does anyone know why this happens and what is recommended for a single email to be sent ?
Hi @michaelsysec242, hmm not seen this issue before.I assume you set the task like the below screenshot.
From what you said, the settings are not sticking after you save the playbook. Could you send me the screenshot of your task setting, same as above. Also, could you try setting this task in a new playbook and let me know if that works.
I've also attached a playbook I created with the above settings, please upload and let me know if it sticks on your server.
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