SlackASKV2 Response Stuck

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SlackASKV2 Response Stuck

L1 Bithead

Hi All,

Yesterday I dont know why slackaskv2 suddenly gave me error because of block key format. I fixed it but slack send message to channel using button and when user click on button no response come back. Idk whats wrong with this annoying stuff. Any useful suggestion pls

TSOARSupport_0-1724385873638.png

 Cortex XSOAR 

 

1 REPLY 1

L3 Networker

I have seen this behavior if you are using the same Slack bot and token in both Dev and Prod. Slack does not know which environment to send the respond, so it becomes 50:50 to send it to the right environment. 

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