Cortex XSOAR Discussions

Pulling updated hash values of unwanted softwares from unit 42.

Hi Everyone,

Is there any possibility within Cortex XSOAR to pull updated hash values of unwanted software from unit42?

Scenario: If we have a list of hash values of unwanted software (like Team viewer for eg) and we enrich the hash indicators us

How do I change my 2nd Factor Authentication method for XSOAR?

When setting up my account, I must have quickly clicked through my 2nd factor options and now I'm stuck using email for my 2nd factor. I'd like to switch to using an app such as Google Authenticator. How can I change it?

Is it possible to create a local user without email invite?

Hi team,

Is it possible to create a local user without email invite?

The customer is using XSOAR on-premise v6.12. They have a contractor (which does not have account in our AD) that we need to create a local user for, but I don't see the option

XSOAR Dashboards

Looking for a dashboard to pull bandwidth usage from PANOS into XSOAR. 

Virus Total V3 Integration Issue

I am trying to integrate Virus total v3 in xsoar and have api key already. As you know in v3 version of virus total we cannot adjust server url so thats why I am getting issue please check and provide your useful answer

Verify that the server URL p

Transitioning Events/Incidents Across Analysts

Does anyone mind sharing any resources or practical examples of how they're using XSOAR to transition events/incidents across multiple analysts or shifts? 

Issue in health check playbook under system diagnostics and health check content pack

I have installed system diagnostics and health check content pack from marketplace(using xsoar version 6.12). I have followed the steps given in this article: https://xsoar.pan.dev/docs/reference/packs/system-diagnostics-and-health-check

The pack has

Extracting Domains Not from URL

Hello Live Comm,

I am working on a use-case that allows us to extract indicators from specific reports and then pushes them to monitoring systems. 

We have seen that using the built-in Extract Indicator command causes domains to be extracted from URL

Unable to retrieve work_notes from Servicenow.

We have the Servicenow V2 integratoin enabled and we are able to retrieve "comments' but "work_notes" are not visible.

 - No errors are observed (it's just empty)
- We are able to "add" work_notes from XSOAR.

- We verified the permissions of the accoun