03-12-2025 07:36 AM
Hello LiveComm,
I am trying to establish the Proofpoint Protection Server v2 integration on my XSOAR to use the SmartSearch and other cool features. I am doing this for a supported pphosted (POD) version and have created API credentials for this and I get a 401 Unauthorized for Test and other commands. The instructions to do this are a bit ambiguous. Has anyone successfully succeeded in establishing this integration?
Does this require an API with the API role or is this an administrator user that I create to get this to work?
Take note that my server url is https://XXXXXXX.pphosted.com:10000
Many thanks,
MSysec
03-13-2025 04:11 PM
Hi @michaelsysec242 – My understanding is you actually have to create a role of type API, which is different from an administrator role. Please see the steps here. Since you are using PoD, you must file a support ticket to Proofpoint support to obtain a role with access to an API.
If that still doesn't work, please export a debug log and grab screenshots of your integration instance settings and open a support case.
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