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10-24-2023 10:28 PM
Hi ,
is there a way to put a listener on every incident , and every time an incident owner is changing - it will run a playbook or a script.
The incident owner can be changed at any time during the playbook of the incident is running.
10-25-2023 01:44 AM
Hi @Bar_Magnezi ,
Have you already tried the field change trigger script? You can develop and define the script in the owner field settings.
https://docs-cortex.paloaltonetworks.com/r/Cortex-XSOAR/6.8/Cortex-XSOAR-Administrator-Guide/Inciden...
https://www.youtube.com/watch?v=UgkEVkdP5iY
10-25-2023 01:44 AM
Hi @Bar_Magnezi ,
Have you already tried the field change trigger script? You can develop and define the script in the owner field settings.
https://docs-cortex.paloaltonetworks.com/r/Cortex-XSOAR/6.8/Cortex-XSOAR-Administrator-Guide/Inciden...
https://www.youtube.com/watch?v=UgkEVkdP5iY
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