xsoar change incident owner

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xsoar change incident owner

L2 Linker

Hi , 
is there a way to put a listener on every incident , and every time an incident owner is changing - it will run a playbook or a script.
The incident owner can be changed at any time during the playbook of the incident is running.

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Accepted Solutions

L4 Transporter

Hi @Bar_Magnezi ,

 

Have you already tried the field change trigger script? You can develop and define the script in the owner field settings. 

https://docs-cortex.paloaltonetworks.com/r/Cortex-XSOAR/6.8/Cortex-XSOAR-Administrator-Guide/Inciden...
https://www.youtube.com/watch?v=UgkEVkdP5iY

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1 REPLY 1

L4 Transporter

Hi @Bar_Magnezi ,

 

Have you already tried the field change trigger script? You can develop and define the script in the owner field settings. 

https://docs-cortex.paloaltonetworks.com/r/Cortex-XSOAR/6.8/Cortex-XSOAR-Administrator-Guide/Inciden...
https://www.youtube.com/watch?v=UgkEVkdP5iY

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