XSOAR - EmailAskUserResponse

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XSOAR - EmailAskUserResponse

L0 Member

Hi I am new to XSOAR. I am trying to configure sending email to user and capturing their response via email. I used the script named ‘EmailAskUser’ to send email and then I am trying to capture the response using ‘EmailAskUserResponse’. However, it says item not found. 

The ‘responsentryid’ is mentioned of Task EmailAskUser.

 

Share suggestions if anyone had implemented similar use case 

 

Cortex XSOAR 

1 accepted solution

Accepted Solutions

L2 Linker

HI Tcs_prasoon,

 

You can also try using a "Data Collection" task instead of a standard task.

Just make sure you select "Ask by Email" in the task details. 

Here you will be able to send a message or ask a question and use the response as inputs to another task. 

View solution in original post

1 REPLY 1

L2 Linker

HI Tcs_prasoon,

 

You can also try using a "Data Collection" task instead of a standard task.

Just make sure you select "Ask by Email" in the task details. 

Here you will be able to send a message or ask a question and use the response as inputs to another task. 

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