02-14-2024 10:49 PM
Hi I am new to XSOAR. I am trying to configure sending email to user and capturing their response via email. I used the script named ‘EmailAskUser’ to send email and then I am trying to capture the response using ‘EmailAskUserResponse’. However, it says item not found.
The ‘responsentryid’ is mentioned of Task EmailAskUser.
Share suggestions if anyone had implemented similar use case
02-15-2024 12:36 PM
HI Tcs_prasoon,
You can also try using a "Data Collection" task instead of a standard task.
Just make sure you select "Ask by Email" in the task details.
Here you will be able to send a message or ask a question and use the response as inputs to another task.
02-15-2024 12:36 PM
HI Tcs_prasoon,
You can also try using a "Data Collection" task instead of a standard task.
Just make sure you select "Ask by Email" in the task details.
Here you will be able to send a message or ask a question and use the response as inputs to another task.
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