07-24-2023 03:46 AM
We're only running one instance of the integration and we've set the first fetch timestamp to be 3 days.
When we run the integration, initially it only fetches incidents in the past three days and then after a while it starts fetching incidents as old as 3 years ago.
Has anyone observed this issue and if so, what could be the issue here?
07-24-2023 11:43 PM
We're trying to add the integration of ThreatConnect (v3) into our environment. No changes were made to the yml file. We only added the 3 day limit to the fetch incident limit in the integration while setting it up.
07-25-2023 07:51 AM
I would recommend ensuring you are on the latest marketplace version of the content pack. Create a brand new instance and set the instance log level to debug mode (as in the screenshot attached) and also set the log level under settings -> about-> troubleshooting to debug. Try fetching again. If the issue persists, open a support case so that it can be looked at.
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