09-24-2025 12:12 AM
Hi everyone,
I have button in the incident layout and the script it triggers creates a new incident and posts all of the war room entries to the new incident. In the incident, we have some notes that should also be seen as notes in the new incidents but I was not able to tag them succesfully. Read the XSOAR API documentation and I am using "/entry/formatted" endpoint for this purpose, but event though the entries have the note property as "true" in both old and the new incident, they are not marked as note and not shown in the note field in the new incident. Has anyone worked on something similar or have any suggestion.
Regards.
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