ZIP a file XSOAR

[oscar.monroy]

Hi Team,

I'm trying to zip a file using ZipFile Automation as a task in the playbook and after it has been zipped use the ZIP file EntryID to be sent attached in an email, I'm getting this error:

'Unable to read file with id b4841215-d627-4c36-9cb6-243199452aaf', ValueError('failed to get artifact file path, invalid file (52)\n'

ZipFile Task finishes with no errors.

Anyone with a similar issue?

Thanks

[ysato]

Hi @oscar.monroy 

The error message you are getting is related to entering incorrect entryID. EntryID contains {incident ID plus @ long string}. 

b4841215-d627-4c36-9cb6-243199452aaf is the long string piece but you are missing incident ID in the front of it.

How are you passing EntryID in the ZipFile automation?

[Syedhkt]

yes I got same case I can see File object in context but entry is without @ so how to handle this case