ZIP a file XSOAR

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ZIP a file XSOAR

L0 Member

Hi Team,


I'm trying to zip a file using ZipFile Automation as a task in the playbook and after it has been zipped use the ZIP file EntryID to be sent attached in an email, I'm getting this error:


'Unable to read file with id b4841215-d627-4c36-9cb6-243199452aaf', ValueError('failed to get artifact file path, invalid file (52)\n'


ZipFile Task finishes with no errors.


Anyone with a similar issue?



L2 Linker

Hi @oscar.monroy 


The error message you are getting is related to entering incorrect entryID. EntryID contains {incident ID plus @ long string}. 

b4841215-d627-4c36-9cb6-243199452aaf is the long string piece but you are missing incident ID in the front of it.

How are you passing EntryID in the ZipFile automation?

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