04-14-2023 08:02 AM
Hi Team,
I'm trying to zip a file using ZipFile Automation as a task in the playbook and after it has been zipped use the ZIP file EntryID to be sent attached in an email, I'm getting this error:
'Unable to read file with id b4841215-d627-4c36-9cb6-243199452aaf', ValueError('failed to get artifact file path, invalid file (52)\n'
ZipFile Task finishes with no errors.
Anyone with a similar issue?
Thanks
04-18-2023 02:51 PM
The error message you are getting is related to entering incorrect entryID. EntryID contains {incident ID plus @ long string}.
b4841215-d627-4c36-9cb6-243199452aaf is the long string piece but you are missing incident ID in the front of it.
How are you passing EntryID in the ZipFile automation?
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