We updated the dynamic antivirus database and threats, but it failed

[dwi]

I've been waiting for 3 days to get help !

My introduction is Mr. Dwi

From PT. Tabsolutions

Indonesia

This is my device

Device Name                      : PA-3020-PLN

Software Version              : 9.1.16

Globalprotect Agent        : 5.2.12

Mac Address                      : 24:0b:0a:00:40:60

Serial Number                   : 001801041926

Please help us

We updated the dynamic antivirus database and threats, but it failed

The following is an example of a failure

Thank You

[JayGolf]

Hi @dwi ,

Can you share a screenshot of your error? 

[dwi]