Expedition 2.1 LDAP Authentication via port 389 not working

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Expedition 2.1 LDAP Authentication via port 389 not working

L1 Bithead

Server Connection Testing:Connection Tested Successfully but login doesn't work. Failed Incorrect User/Password?!?!

I won't even open the door on SSL yet. Any help would be helpful. I've looked at the existing forum but they didn't fit the bill. Thanks in advance! 

Ver 2.1 btw

7 REPLIES 7

L6 Presenter

Hi @RobertoHD  do you mean v1.2 or v2.1 ? We haven’t released expedition 2,x yet . 

Hi Lychiang,

 

Sorry yes 1.2.35 to be exact.

@RobertoHD Could you please reference the solution in the article thread:

 

https://live.paloaltonetworks.com/t5/expedition-discussions/expedition-ldap-error/m-p/503551#M4047

 

 

L1 Bithead

@lychiang I had seen that article before and followed it. my php ver is at the latest. (PHP 7.0.33-61+ubuntu20.04.1+deb.sury.org+1) I've also updated 'apt udpate' as root, if that makes a difference. What I am seeing is that the Server Testing is good but the login fails with incorrect user or password.

PrismaExpeditionLoginError.PNGPrismaExpeditionServerTest.PNG

Hi @RobertoHD if you did apt upgrade that will upgrade all the dependence packages and it will break expedition, I will suggest you redeploy expedition 

on a brand new Ubuntu VM 

@lychiang FYI the apt update didn't seem to affect anything.

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