Problems with importing logs

[staustin]

I've added a panorama device into Expedition and i'm trying to import logs that I've exported from panorama and am running into an issue.  I put the csv file in /home/expedition/logs.  The csv is called panorama.csv.  /home/expedition/logs/* (logs path in expedition).  I've changed changing permissions on the file/folder and ownership and no matter what, the csv doesn't show up in expedition for importing.  Any ideas?

[staustin]

I had to import logs from each firewall indvidually to get it to work.

[dgildelaig]

The logs will show under the firewall they belong too.

The belonging is done via the serial number (and the serialHA number).

Therefore, given a path for a device, we will show only the files that are on that path and that also share the serial number of that device.

Why is that?

• Reason 1:
  
  • We can place all the logs of multiple firewalls in the same folder /PALogs/* but we only want to see those logs that belong to each firewall, to be accurate with the firewall's context
• Reason 2:
  • We may have one panorama that handles 50 firewalls, having each firewall's files under /PALogs/firewall_X/*. We can set the path for Panorama to /PALogs/*, and all the managed devices (if they do not overwrite the given Panorama's path) will inherit the path, and will show only the files that belong to the firewall in place.
    Notice that we also list files that are in subfolders of a given path (if we have reading access to the folder)

[Brad.Herbert]

And to confirm you did this under M. Learning, correct?  Regardless of what I try, in the Expedition GUI, I can never find the .csv files exported from the firewall to the Expedition Server.  When I go to the server, the Logs are getting created and written to the server properly, just aren't able to be seen by the GUI.

[devincallaway]

Have you tired hitting them with a 777 hammer just to rule out permissions?

[dgildelaig]

Can you confirm that the FW you have defined in expedition has the same serial number as the serials reported in the logs?

And that the log path is correctly writen (without spaces)

And, could you try to check with the most recent update of Expedition?

If it continues failing, let's have a Zoom session to figure out the source of the issue. And we report back here the resolution once solved.