Unable to Save Additional Project Snapshots

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Unable to Save Additional Project Snapshots

L3 Networker

I working through a migration project and attempted to save a snapshot, I received a message "Failed, Please delete some existing snapshots" I don't see anyway to delete snapshots. I have tried restarting expedition and am still receiving the error2019-11-08 09_43_42-PDX-Win10-Prod-MCS - Desktop Viewer.png


L5 Sessionator

Currently, snapshots need to be deleted manually via CLI.


The snapshots are located in /home/userSpace/projects/<projectName>/Backups


Check there the snapshots that you consider could be removed.

L4 Transporter

Sorry for reviving an old thread but I get permission denied when trying to access the project directory:


$ cd /home/userSpace/projects
-bash: cd: /home/userSpace/projects: Permission denied


$ pwd


$ ls -al
total 160
drwxr-xr-x 4 www-data www-data 4096 Dec 1 07:35 .
drwxr-xr-x 5 root root 4096 May 20 2020 ..
drwxr-xr-x 3 www-data www-data 4096 Oct 12 09:27 devices
-rw-r--r-- 1 www-data www-data 82 May 29 2020 environmentParameters.php
-rw-r--r-- 1 www-data www-data 113092 Dec 1 08:00 panReadOrders.log
drwxrw-rw- 4 www-data www-data 4096 Nov 28 16:31 projects
-rw-r--r-- 1 www-data www-data 10 Dec 1 00:00 .reportedDate
-rw-r--r-- 1 www-data www-data 68 Dec 1 07:35 .signatureMAC
-rw-r--r-- 1 www-data www-data 101 Dec 1 07:35 tempEnvironmentParameters.php
-rw-r--r-- 1 root root 654 May 20 2020 userDefinitions.php
-rw-r--r-- 1 www-data www-data 36 May 20 2020 .uuid4
-rw-r--r-- 1 www-data www-data 36 Oct 11 17:44 .uuid5


$ ls -al projects
ls: cannot access 'projects/LVIDSFW34202111281631': Permission denied
ls: cannot access 'projects/.': Permission denied
ls: cannot access 'projects/LVIDSFW34': Permission denied
ls: cannot access 'projects/..': Permission denied
total 0
d????????? ? ? ? ? ? .
d????????? ? ? ? ? ? ..
d????????? ? ? ? ? ? Project1
d????????? ? ? ? ? ? Project2

Hello @justamoment 


Make sure you are a sudoer and this should grant you access to the folder.

L4 Transporter

Sorry, I should've mentioned this:


$ sudo cd /home/userSpace/projects
[sudo] password for admin:
sudo: cd: command not found

Works for me, try going into "sudo su" then changing your path.

L4 Transporter

Ah, I forgot all about sudo su.  That worked - thanks!

  • 6 replies
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