01-10-2025 11:49 AM - edited 02-12-2025 10:46 AM
Fuel Workshops are a series of events that are done in conjunction with the Palo Alto Networks support team to help bring "day one" training to Fuel members. The courses that are planned will encompass, in time, all of Palo Alto Networks ecosystem of products.
These events cover the Next-Gen Firewall, Prisma Access, Strata Cloud Manager, and others as the education materials are completed and the training is shared with everyone. In addition to the links below, you can also view the Fuel Workshop playlist on LIVEcommunity's YouTube channel.
February 4 and 5, 2025
With this session hosted by Faisal Mohammed, Faisal will give us some hands-on experience, best practices, and methods to identify issues in your Prisma SD-WAN branch network.
December 3, 2024
Arun Sharma, a Senior Technical Support Engineer for Palo Alto Networks, gives an overview on how to diagnose, identify, and fix issues with high data plane utilization on the next generation firewalls (NGFWs).
October 29, 2024
This workshop shows how to handle password resets, license transfers, and RMAs efficiently. Customers will also learn how to raise cases to the right team to address their concerns. The session also includes a lab demo, allowing participants to engage in live, interactive participation.
October 17, 2024
This event covers the implementation of GlobalProtect for Large Scale VPN (LSVPN). The speaker, Siddhant Chawla, Senior Technical Support Engineer, offers an overview of how LSVPN is designed, implemented; as well as how to debug when you run into problems.
September 17 and 18, 2024
Learn GlobalProtect Troubleshooting techniques from Staff Technical Support Engineer, Angelo Eisma. With a deep dive of the functionality and operation of GlobalProtect, Angelo details how GlobalProtect works and how to debug different issues as you encounter them.
August 28 and 29, 2024
This event covers Threat Protection Best Practices across a number of technical aspects, including:
