07-20-2021 01:32 PM
Since upgrading to pan os 10.0.6, we've noticed the "ignore_user_list" on our server user-id agents doesn't seem to be working. We did not have any issues prior to upgrading to 10.0.x. Has anyone else noticed this issue? We upgraded our user-id agent to 10.0.3-10 (latest version) at the same time. We have a support ticket open, but have yet to find a solution.
07-22-2021 08:02 AM
Appears to be a problem with the user-id agent and UPN format. If I add the sAMAccountName and UPN format for an account to the ignore_user_list, it gets ignored. We didn't have to have the UPN prior to the 10.0.x user-id agents. We also have some domain\account* entries... I tried email@example.com but that doesn't seem to work. So I've updated my TAC case to see if they can assist. Not sure if this is a bug or configuration issue, though there's very limited config options for the UID agents.
Just posting in case someone else has this issue also!
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