- Access exclusive content
- Connect with peers
- Share your expertise
- Find support resources
07-07-2022 11:44 PM - edited 07-07-2022 11:44 PM
Hi All,
I have two standalone FWs in HA. There running config was working fine but for sometime it's not synchronized and I can see below on the dash board. Need your expert suggestion to resolve this.
- disk space is below 80 % on both FWs
- ran >request high-availability sync-to-remote running-config on primary and comitted on the peer FW
-did force commit
-no pending job on the FWs
-no alarms on the system logs
-ha agent has below error
-no specific HA alarms on System Log
-all the licenses/threat IDs/ are matching
Many thanks,
@BPry :
07-08-2022 11:01 AM
Hello,
Anything you can think of that was changed?
Regards,
07-09-2022 04:01 PM - edited 07-10-2022 05:40 PM
Hi Otakar,
Do not remember anything particular. Where should I start troubleshooting next?? Any Daemon??logs?
Below is something is see in the peer FW's sys log.
Lets say two firewalls have different running configs somehow, how to get them safely to sync?
Thanks.
Thank you
Thanks
07-11-2022 12:03 PM
Hello,
On the standby PAN, make sure there are no pending changes or commit locks.
Then try clicking the syn to peer again. If that doesnt work, I would recommend opening a support case.
Regards,
07-14-2022 04:13 PM
Issue resolved, there were actually config difference in the pri and sec Fws'. Compared the configs one by one to make the changes.
Thanks for your suggestion and help @OtakarKlier
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!