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04-17-2018 03:21 AM
Hi all, I found the issue about ACC report mismatch some during the time
Symptom: I try to compare between during time last 24 hour and last 7 days is found mismatch which lasts 24 hours have traffic more than 18 G but last 7 days have traffic 500 M( Report user activity application )example: last 24 hours have to use application google-base more than 17G but last 7 days not show traffic application google-base, I would like to know why the mismatch
04-17-2018 10:14 AM
Are you selecting 'Last 7 Days' or 'Last 7 Calendar Days'?
04-17-2018 05:46 PM
@BPry I choose Last 7 days
04-18-2018 05:52 AM
Can you take a screenshot of the mismatch that you are seeing. The only time that you should see a mismatch between what's reported under the ACC is if the time frame no-longer includes the same period. For example, selecting 'Last 24 Hrs' and 'Last 7 Calendar Days' wouldn't necissarly cause all of the traffic to match. In the example that you provided above, the time would overlap and all traffic would be accounted for.
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