ACC shows Threat Hit with Severity as Medium while ThreatLogs shows Severity as Informational

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ACC shows Threat Hit with Severity as Medium while ThreatLogs shows Severity as Informational

Hi All,

currently we have a Test-device from PaloAlto for evaluation (PA-5020, PANOS 5.0.2, AV-Sig 946-1309, App&Threats-Version 357-1692, URL-Filter 4044).

Today I took a look at Threat Prevention Summary in ACC and saw a few Hits "" ID=4091550 with Severity "Medium".

Then I was searching in ThreatLogs and filterd to show only events with severity mediu, high or critical. First I was wondering why I didn´t see the hits which were shown in ACC but then I applied another filter, this time to show only the Attacker (which i got also from ACC) and with this filter I found the hit in the ThreatLog.

BUT: in ThreatLog this Hit was with severity "Informational".

So I´m wondering why is the severity different in ACC from that in ThreatLog? I assume the Severity comes from the Signature itself, so it should be the same severity in ACC as well as in ThreatLogs. Or am I missing something?

It´s important for me to understand, because I have AntiSpyware-Profile which does a PacketCapture on Severity from Medium to Critical. Since the ThreatLog shows Severity "Informational" no capture was taken.

Any hints on this would be usefull for me!

Thanks a lot!



L6 Presenter

The ACC and the threat logs should represent the same information. I have checked my lab device and it is working as expected as shown below. Screen Shot 2013-02-15 at 9.42.08 AM.png

Screen Shot 2013-02-15 at 9.42.23 AM.png

Would it be possible for you to attach a screenshot of yours ?


Sandeep T


I will take screenshots and will post it on monday.



Hi Sandeep,

Now I´m able to post my screenshots.

First from ACC:


Second from Monitor:


As you can see in the Threatlogs, the same type of Spyware´s severity is "Informational". Since Friday afternoon suddenly it is "Medium".

In ACC it was always shown with Severity "Medium"

Maybe there was an update in the last days?



Is it the same threatid in both cases?

I get no hits at all in threat vault when searching for (or part of that name) - and yes I did try to search in all dbs (vuln, spyware, virus).

Yes, it is the same threatid (id 4091550) in both cases!

I also get no hit when searching the db´s. BTW, its type is shown as "Spyware" in both ACC and Threatlogs.



Maybe, it´s because ThreatDatabase states "Database reflects antivirus version 947 and threats version 356.", but our PA-5020 runs App&Threats DB Version 357-1693?

ThreatDatabase now reflects antivirus version 954 and threats version 358

But I still can´t find ID 4091550.

Anyone has an idea?



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