Access Denied on doc links within Live Community
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Access Denied on doc links within Live Community

L0 Member

Maybe it's because I'm new here. BUT, every doc link I click on via a post in the Live Community gives me an 'Access Denied. You do not have sufficient privileges for this resource or its parent to perform this action. Click your browser's Back button to continue.'

What am I missing? Please help.

Below are several of the links I've tried and all give me this message.

https://live.paloaltonetworks.com/docs/DOC-1628
https://live.paloaltonetworks.com/docs/DOC-3377 
https://live.paloaltonetworks.com/docs/DOC-1113 
https://live.paloaltonetworks.com/docs/DOC-1517 
https://live.paloaltonetworks.com/docs/DOC-3700 

2 REPLIES 2

L1 Bithead

https://live.paloaltonetworks.com/t5/welcome-to-live/common-palo-alto-networks-support-questions/ta-...

 

Quoting 

"This message may have appeared because you are trying to access an article that is restricted. To access the article, make sure you are logged in, as some articles may require an active support contract linked to your account. Also, you may see this message if you are trying to access a page that has been archived because its content is outdated."

Thanks for the reply. I do have an active support contract for several of our firewalls. So maybe it is just an old article. Just weird that would mean every article I try and it is that old then. Hmm...

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