General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

Discussions

Discover LIVEcommunity Through Our New Animated Explainer Video!

 

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! 

 

This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussi

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kiwi by Community Team Member
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Resolved! palo alto hip data collection best practices

Are there any recommended settings for excluding categories, such as disk-backup or firewall? And if there is one there, but no vendor is listed what will it default to? For example, if under Portal > Hip Data Collection > Exclude Categories patch-ma

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Ignite 2020 Coffee Table Chats Times

In last week's blog, we touched on the coffee table chats that will be taking place. Today we announced the specific times as we we want to make sure you start putting them on your calendars for next week!

 

Whether you have 10 minutes, an hour, or m

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jennaqualls by Community Team Member
  • 6525 Views
  • 5 replies
  • 6 Likes

Unable to open a support case

Is anyone else having problems opening a new support case via supportcases.paloaltonetworks.com?  Whenever I try to open a new case I am able to complete step 1 just fine however when I get to the section of selecting the asset effected there are no

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Screenshot 2020-11-18 084201.png

Support license -who own serial number

Hello , We have a customer B who was earlier supported by a Company X 

 

Now customer renewed all the Licenses -Threat Prevention , GP , URL filtering etc through our company Y ( We are PA Partner)  and also the Support contract with us ;

As per custome

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Best Practices query for Security settings

Hi ,

 

I have a customer who has Threat prevention , AV, Wildfire ,licesne

 

The Network is divided into various Security Zones - like Users , Printers, Voip , Front end servers , Backend Servers , there are around 15 zones

 

Now we have the BPA report and

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Resolved! Session End Reason auth-policy-redirect

Allowed all http and https traffic to Untrust, still the traffic on port 80 is getting blocked. Any idea why it is So?  

 

Rule allowing http and https traffic

 

 

Traffic log

Rule.jpg
APR.jpg
Bijesh by L1 Bithead
  • 15770 Views
  • 3 replies
  • 0 Likes

LAB'ing PaloAlto

Hi, 

 

I have installed a couple of PA-vm firewalls but i am not able to test upgrading PAN-OS or enable multi Vsys support.

Am I using the wrong model in the lab? Is there a way I can do the above? Are there any trial licenses without limitations?

 

I lo

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qasim02 by L2 Linker
  • 2765 Views
  • 2 replies
  • 0 Likes

scheduled policies to affect existing sessions

Dear community,

 

I configured schedule on policies and it seems that as per design the existing sessions are not affected by the schedule:
https://docs.paloaltonetworks.com/pan-os/9-1/pan-os-web-interface-help/objects/objects-schedules.html 

 

Meaning th

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Carracido by L3 Networker
  • 2069 Views
  • 1 replies
  • 0 Likes

LIMIT SERVICES (2000) IN PA 5020 ios 8.1.10

HELLO EVERYB,

 

i there any way to increase de limit of servies? in our case er arrive to  2000 service (ports) in PA 5020 WITH IOS 8.1.10?

 

have i to increase at the hardware level? or sfoftware?

 

thank u so much

JESELITO by L1 Bithead
  • 3995 Views
  • 5 replies
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Request a Signature for CVE be Mitigated

Is there a proper way to request a CVE be mitigated by the Palo firewall and added to the Threat Vault?  

I have read the conditions for a signature being added, but it doesn't tell you where to request one. 

 

https://knowledgebase.paloaltonetworks.com

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RMaine by L0 Member
  • 3133 Views
  • 3 replies
  • 1 Likes

Error in CEF format for Threat logs

The following guide provides the parsing for CEF-style Log Formats for PAN-OS 9.1:

https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/cef/pan-os-91-cef-configuration-guide.pdf

 

We have been using this for a while, but because now we have

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MarcelST by L3 Networker
  • 3820 Views
  • 1 replies
  • 0 Likes
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