Access Denied to Learning Articles

[LEgbunike]

Hi, 

How do I get access to below link?

https://live.paloaltonetworks.com/t5/learning-articles/packet-flow-sequence-in-pan-os/ta-p/56081

I usually get below message when I try to access learning articles on PA. I'm registered as a customer. Any ideas please?

You do not have sufficient privileges for this resource or its parent to perform this action.

Click your browser's Back button to continue.

Thank you.

[MP18 · Accepted solution]

@LEgbunike 

Seems that link is only for PA employes access.

However you can access below link for packet flow sequence.

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClVHCA0

Regards

[LEgbunike]

thanks MP

[Strauchjo28]

Please have them update the link then in the Learning Center training videos.  In the Firewall 9.0 Initial Configuration section it has the link to which is only available to PA employees instead of the public one you shared.

Thanks,