07-12-2014 05:58 AM
Has anything changed with the way to activate Brightcloud URL filtering db in version 6? I updated several other boxes which use the pandb db and do not have issue.
The one box in the wild we have with Brightcloud Url filtering is the only issue. It does not show as activated under Licenses (with no button to activate it). Its license is valid through 2016. The Apps/Threats and AV updates are coming in successfully. In version 5.. after you updated your Apps/Threats and checked for updates again, it would list another available dynamic update for url fitlering. I do not see it now.
Any pointers?
07-12-2014 06:27 AM
What is the output for
request content upgrade info
Does your support portal show the correct license information for the box?
You can see if the cli steps in this document help.
How to Activate the BrightCloud URL Filtering Service
07-12-2014 06:27 AM
What is the output for
request content upgrade info
Does your support portal show the correct license information for the box?
You can see if the cli steps in this document help.
How to Activate the BrightCloud URL Filtering Service
07-12-2014 07:49 AM
Well that did it. Thanks for your input!
Does Brightcloud Url filtering always have to be seeded via CLI now?
07-12-2014 08:12 AM
Hi Mackwage,
From now onwards it should work fine from Webgui.
Rarely it doesnt work from Webgui and we try CLI commands which helps in most of the cases.
Regards,
Hardik Shah
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