Anyone running Sophos antivirus/webfiltering solution on client machines?

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Anyone running Sophos antivirus/webfiltering solution on client machines?

L4 Transporter

It appears that the sophos client on the windows machines uses its service account username to browse on behalf of the user. So essentially being a proxy for the user, the issue is from the monitoring aspect of the palo alto, I can't see the true user-id that is browsing. Anyone run into this or something similar? Any fixes on the palo alto side ?

1 REPLY 1

Cyber Elite
Cyber Elite

In this case you have to add Sophos user into exclude list.

https://live.paloaltonetworks.com/t5/Management-Articles/How-to-Ignore-Users-in-User-ID-Agent/ta-p/5...

Enterprise Architect, Security @ Cloud Carib Ltd
Palo Alto Networks certified from 2011
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