10-04-2017 03:34 PM
It appears that the sophos client on the windows machines uses its service account username to browse on behalf of the user. So essentially being a proxy for the user, the issue is from the monitoring aspect of the palo alto, I can't see the true user-id that is browsing. Anyone run into this or something similar? Any fixes on the palo alto side ?
10-04-2017 05:17 PM
In this case you have to add Sophos user into exclude list.
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