Anyone successfull with Global Protect Single Sign on and Windows 8.1 client?

[CGSD]

Running GP 2.0.3-5 and the single sign on fails on windows 8 or 8.1 clients. Windows 7 works fine so I'm pretty sure I have the portal and gateway setup properly. I've opened a case with support but they're drawing blanks after three days.

Here's the log snippet from the win 8 client.

(T2024) 07/18/14 09:38:15:394 Debug(3273): ServerThread: ProcessServerPortal -- GetConfigFromPortal

(T2024) 07/18/14 09:38:15:394 Debug(3555): entering.

(T2024) 07/18/14 09:38:15:394 Debug(1141): Proxy auto detect is not needed

(T2024) 07/18/14 09:38:15:394 Debug(3590): SSO enable status is 1, user name is ___empty_username___, domain name is .

Windows 7 log snippet.

(T2260) 07/18/14 09:38:09:227 Debug(3273): ServerThread: ProcessServerPortal -- GetConfigFromPortal

(T2260) 07/18/14 09:38:09:227 Debug(3555): entering.

(T2260) 07/18/14 09:38:09:227 Debug(1141): Proxy auto detect is not needed

(T2260) 07/18/14 09:38:09:227 Debug(3590): SSO enable status is 1, user name is johnadoe, domain name is .

Just wondering if anyone else has a working setup?

[kadak]

Hello CGSD,

Looks like 'user name is ___empty_username___, domain name ' is not populating correctly for 8.1 Windows.

May be this can help:

GlobalProtect single sign on did not work

Thanks and regards,

Kunal Adak

[CGSD]

After checking we have the PanCredProv under the registry that you suggested.  In more trouble shooting we have tested Win8, Win8.1, and Windows 8.1 Update all with the same error.  We even downgraded to GP Client 1.2.10 and still no luck with SSO.  It is weird that is works fine if using Windows 7 but Windows 8 fails every time. 

[mwhite]

Did you get any resolution to this in the end?

[jbarea]

Hi all,

Same problem here. Did you figured out how make it work?