01-06-2011 12:54 PM
Hello,
Has anyone been experiencing any issues with using AOL Mail through a PAN device since last week? I'm assuming AOL changed the behavior of their webmail site and now sections of the portal are not available - such as the inbox. Errors also pop up saying "we have encountered difficulties". However, outside the PAN device, the portal loads properly. We do block "AIM-Express" and IM - so perhaps it is trying to load a componant of that - however, the logs do not show any "denies" on that application. Just curious if anyone has also seen this. It's not a high priority for us - but assuming something changed on the AOL side as I have not seen the AOL applications having been updated in the content updates. Thanks.
Mike
09-05-2024 08:02 PM
It seems likely that AOL Mail has changed something on their webmail site that affects its functionality when accessed through your PAN device, especially if sections like the inbox are missing and error messages appear. Since the portal works fine outside the PAN, the issue could be related to blocked components like AIM-Express or IM, even if no denials show in the logs. Other users might also experience this, but AOL's changes could be the cause. It may not be reflected in your content updates yet, which is why you haven’t seen any related updates. aol mail
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