Authentication failed captive portal

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Authentication failed captive portal

L2 Linker

Hi Expert,

 

We got error message "Invalid username or password" when try login to Captive Portal and affected a lot users.

 

Oblagonte_0-1650948520679.png

 

 

There is no changes made and it is working last 2 days.

 

I look into Solved: LIVEcommunity - captive portal authentication failed LDAP - LIVEcommunity - 32582 (paloalton... but never try yet. 

 

Is there anything else we need to check and verify? 

 

 

1 REPLY 1

L6 Presenter

What does your logging say when the users fail to authenticate? Look at the "portal-auth" events in:

Monitor -> Logs -> GlobalProtect

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