auto assistant palo alto networks not working A2

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auto assistant palo alto networks not working A2

L3 Networker

Hi, Today, I could not access A2 (Auto Assistant). When I access https://autoassistant.paloaltonetworks.com

 

{"status":{"result":false,"message":"Invalid Request"}}

 Any idea?

3 REPLIES 3

L4 Transporter

This should be resolved now. We are in the process of migrating this service between cloud hosting providers, the dns entries between the instances were muddled some. The 'old' AA will be at old.autoassistant.paloaltonetworks.com for 2 more weeks. New tool goes live 12p MST. 

Help the community! Add tags & mark solutions please.

L3 Networker

It still not working

 

Alpalo_1-1638445602458.png

 

L4 Transporter

IT is investigating and resolving an SSO error currently. 

Help the community! Add tags & mark solutions please.
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