Decryption Profile

I modified existing decryption rules to add a decryption profile to each of them.  In the profile, I have "Block sessions with untrusted issuers" checked.   I'm finding sites with well-known trusted certificates are being blocked due to this.  My und

MTU issues over SD-WAN

Looking for feedback around MTU sizing over SD-WAN.

We have deployed firewalls with SD-WAN and are recieving feedback pxe boot for imaging pcs over the network is no longer working. It appears the MTU is larger than 1500 and is being dropped.

The im

Can't access support portal, oddly enough

I try to log into the support portal, and it takes my creds and MFA, and then gives me: "An unexpected error has occurred. Please contact support." (The irony is not lost on me.) I can't call, because the automated support line is expecting me to hav

DR Panorama facing issue with the login when performing failover from DC to DR

Dear Team,

One of our customers is using Panorama for both their DC and DR locations. When the DC Panorama is active, they are able to log in successfully to both the DC and DR Panorama. However, when a failover is performed and the DR Panorama becom

GP portal login page remains unavailable after unblocking IP

Dear community!

I have configured a vulnerability profile to make use of threat ID 40017 in order to prevent brute force attacks on globalprotect portal page. Followed this article:

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA1

TSF file

I want to create a case,  but tits mentioned upload a TSF file and its mandatory. 
the problem is I cant even log into the device to get a  TSF file ( thats why I am creating a case for them). Any solutions ? 

Decrypt Error When Connecting to GlobalProtect via 3rd Party Office Network

We have a user currently working from a 3rd party remote office for a project. When connected to the 3rd party's local network and then to GlobalProtect VPN, the user is unable to access any websites. Our logs indicate a decrypt error occurring durin

Where can I find my palo alto networks registered partner certificate?

Where can I find my Partner Certificate in this website to download, guide me in this process

PA-VM-KVM-10.2.5.vm_eval not accepting username/password

KVM series (PA-VM-KVM-10.2.5.vm_eval) PANGFW evaluation copy on my laptop running GNS3 on top of VMware workstation.

2024-09-24 09:09:11.345 -0700 Error: sysd_construct_sync_importer(sysd_sync.c:360): sysd_sync_register() failed: (111) Unknown error

STATIC NAT NOT WORKING

Please consider below topology in which PC-1 - 3 are connected to Cisco Switch and having a gateway 192.168.1.1 configure on firewall. Firewall rule is any any and all the PC can ping the IT PC with actual IP. Now I want to deal with the scenario whe

Support PAN-OS Software Release Guidance

The change to the Support PAN-OS Software Release Guidance

are useless for anyone not on the preferred release. I dont need to know what the current preferred release is. i can get that on the PAN in the software section and setting a checkmark How d

Now We are Available between 3.00 PM TO 5.00PM EST._reschedule the call

Hi Bharath,

Thank you for reaching out and attempting to connect via the Zoom meeting for support ticket ####
I apologize for missing the scheduled call.

Would it be possible to reschedule the call? Now We are Available between 3.00 PM TO 5.00PM EST.

Panorama Commit Logs with Description

How do you retrieve Panorama Commit Logs that also contain the 'Commit Description' field that gets populated?  Its viewable in the 'Task Manager', but would like to pull a list from Panorama.

Administrator Login using Azure Groups through Cloud Identity Engine

I seem to be finding conflicting info (or none at all) and everything I've tested so far hasn't worked.  

Is it possible to authenticate an Azure user through Cloud Identity Engine and then give them 'administrator' access to Panorama/PanOS based o