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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Questions Regarding Output Difference in "show ctd-agent status security-client" Command

Hi Team, I have a question regarding the output of the “show ctd-agent status security-client” command.My understanding is that this command displays the connection status between the firewall and the content cloud.In our customer’s environment, I observed a difference in the command output after upgrading from version 10.2.x to 11.1.x. [PAN...

Resolved! NAT issue - ISP interface IP different than public IP block assigned

I'm currently working with PA support on this issue but I thought I would put this question out there for the community to see if anyone has had a similar problem. We are in the process of migrating from Juniper SSG firewalls to the PA-500 and the issue we have is when we attempt to migrate our ISP connection to the PA, we are no longer able to...

Resolved! Pull address object using XML API

Hi All I am trying to get details of particular address object( not all address present in shared location) .Any pointer for XML API or any suggestion to used panos python SDK

Resolved! Identifying Source IP Addresses for Routing Palo Alto Firewall Logs to an Azure Collector via IPSec Tunnel

Hello, As part of the implementation of log forwarding to an Azure collector, we would like to identify the source IP addresses currently used for routing logs from our equipment. An IPSec tunnel is already in place between the front-end and Azure. How can we identify the source IP addresses for routing logs from the following devices to t...

Resolved! Request: List of GTIN / UPC Barcodes for Palo Alto Networks Products

Hi everyone, I’m looking for a complete list (or official source) of GTIN / UPC barcodes for Palo Alto Networks products — including firewalls and accessories. We’re integrating Palo Alto products into an eCommerce catalog and would like to ensure barcode accuracy for inventory and listing automation. If anyone has access to an official database...

Resolved! THREAT MAP on GUI is unable to export

Attention: Global TPM team, THREAT MAP on GUI is unable to export in PAN-OS 11.1.12.I found the below issue. In PAN-OS 11.1, when do this issue fix? // PAN-OS 11.2.8 Addressed Issueshttps://docs.paloaltonetworks.com/pan-os/11-2/pan-os-release-notes/pan-os-11-2-8-known-and-addressed-issues/pan-os-11-2-8-addressed-issues----PAN-290923(Panorama v...

MasaW by • L2 Linker
  • 2537 Views
  • 1 replies
  • 0 Likes

Resolved! BPA Tool not showing details for issues

I've just come back after a few months, and uploaded a new TSF file to the BPA tool, and it shows me there are issues in a number of rules that are CSC/non-CSC checks, but when I bring up the list of issues, where previously you could expand each rule with an issue to show the exact problem with it, it now does not expand the details, ie. I am u...

M.Studte by • L1 Bithead
  • 2902 Views
  • 2 replies
  • 0 Likes

Resolved! LOAD snapshot ERROR

Hi, when I try to load a snapshot config from a PA4020 on an another PA4020 with the same version I have the followingerror result unexpected here. Discarding.certsandkeys unexpected here. Discarding.custom-logo unexpected here. Discarding. I have tried to delete the custom-logo in the xml files without success Any Idea?

alle by • L3 Networker
  • 3932 Views
  • 2 replies
  • 0 Likes

Clarification Needed on Multiple Static NAT Rules with the Same Public IP Address

Hi Community, I’m working with a customer who had previously configured a dynamic IP source NAT rule with only one address in the pool. This setup worked as expected for just one PBX since after the first session, the public IP would be in use, limiting further connections. However, the customer has now changed the configuration to use multiple ...

TammamA by • L1 Bithead
  • 2129 Views
  • 1 replies
  • 1 Likes

Restrict Individual Administrators by Interface or IP

Is there a way to restrict access for specific administrators by interface or IP address? I really thought I'd seen this somewhere, but now I cannot find it in GUI or docs.Quick explanation of what we want to do. We want to have a sort of backdoor, emergency access to the firewalls directly from the Internet. That is, should some catastrophic ne...

cosx by • L2 Linker
  • 13279 Views
  • 8 replies
  • 0 Likes

Resolved! NATing Question

I am using two PA-440 firewalls for a laptop testing. The purpose of the Lab is to test for VPN connectivity before deployment. Firewall A = has an external IP of 17.11.19.69/30 - Internal address 2.2.2.2/24 (LAN) Firewall B = has an external IP of 17.11.19.68/30 - internal address 3.3.3.3/24 (LAN) Because I have a block of public IP's, eac...

Building Cybersecurity Strategies: A Game of Digital Mahjong

Hi everyone, Lately, I’ve been thinking about how designing a strong cybersecurity strategy feels a lot like playing a complex game of Mahjong: every move matters, timing is crucial, and one wrong tile can shift the entire outcome. With AI-driven automation and increasingly dynamic threat landscapes, our “tiles” — firewalls, threat intelligence,...

Restrict Access to Box Account

Hi Team, We have a requirement to restrict the access to box account only when they get re-directed to box account from one particular website. So for example. User logs in to Facebook.com and need to upload a document. In facebook there will be a link to upload a document, when clicked it will re-direct to box account. So we need to restrict us...

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