General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

Discussions

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kiwi by Community Team Member
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Resolved! WEBUI Session Timing Out

Hello,

On my PA-820 I started getting the idle timeout message below:

"Your login session has expired and you have been logged out for security reasons. Please log in again if you wish to continue."

Normally this was never an issue and I simply logge

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RH747 by L2 Linker
  • 12886 Views
  • 19 replies
  • 0 Likes

Resolved! Palo Alto Software Visio files

Hi all,

 

I am looking for the Visio stencils for PAN Azure deployments. There was one floating around that contained all the Azure deployments etc which was really useful. I think it was for Cyberforce members only but I can't seem to find it.

 

htt

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Resolved! Device Certificate fetch failure

Version : 10.1.6-h3

Issue/ Error log : Failed to fetch device certificate. Failed to send request to CSP server. Error: No OCSP response received(dest => 35.222.13.89)

Tshoot : Generated OTP over support portal but no option for me to key in the OTP

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VLim by L2 Linker
  • 40966 Views
  • 14 replies
  • 0 Likes

Resolved! Renewal of license

Dear team,

 

I have four firewall devices whose licenses are expired. I am unable to get the vendor we bought the devices from. Could you please guide me to purchase new licenses directly from Palo alto.

 

Regards,

Lamin.

lnicol by L0 Member
  • 971 Views
  • 2 replies
  • 0 Likes

Resolved! Explicit allow to Microsoft Update services

I've read through a dozen questions and the scores of answers to those questions, and I'm finding a mix of outdated information, bad information or just unrelated options...  I suspect this is going to send down a rabbit hole, so I'll try to compartm

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bhelman by L2 Linker
  • 23464 Views
  • 6 replies
  • 1 Likes

Demo Lab Environments - No Longer Available

I was going to review some Panorama setting options in the demo environment and the demo environment is no longer available. Did Palo Alto decommission these labs and was there any communication about it? If so, can anyone provide the communication?

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Resolved! Clear SSL Certificate cache

Hi,

We have a PA-500 and I can view the SSL certificates with: "debug dataplane show ssl-cert-cn"

I was told that this is the list of SSL certificates that are stored in the cache.

However I'd like to know how to clear this cache

Thanks

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