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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
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Kerberos error

Recently we have down the one of our DC server. Since after we are getting Kerberos error. Please share solution to fix this.

Where i find NGFW-Engineer Exam Information

I can't find information about this NGFW-Engineer exam on the official site. And yes, how to prepare for this exam, with which practice tests can I prepare for this exam? I have consulted many certified people and they have mentioned many sources.

XML API Results for Custom Report Not Matching Data From Panorama GUI

Hello, I am attempting to use the XML API for Panorama to capture the output of a report. I am able to successfully pass the custom report name to the API and get some results, but the results are missing the Source User field outlined in the report definition in the Pano. For example, the report definition (and the emailed report, when it ...

Blocking Torrent/P2P Connections using app ID.

Hi Palo Alto Community, I hope everyone’s having a great day! We’re working to enhance our network’s security by blocking torrent and other risky P2P communications. I’ve set up a deny policy using the “bittorrent” and “bittorrent‑sync” App‑IDs, but I noticed these require the “web‑browsing” App‑ID to function. When I include “web‑browsing” in...

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Resolved! GlobalProtect with Active/Active HA

I'm having a hard time finding much, if any, documentation on this scenario. I've tried a couple ways of doing it and they work, but I'm trying to figure out what the best way to do it while being as redundant as possible. What I like the best so far is to have the portal and a gateway up on a floating IP so it can bounce from one firewall to t...

GlobalProtect on HA

We get SSL connect select error: 0(Resource temporarily unavailable), time left: 0P26083-T33415 08/07/2025 00:31:33:272 Debug( 468): SSL connect failedP26083-T33415 08/07/2025 00:31:33:272 Debug( 66): detailed SSL error info:P26083-T33415 08/07/2025 00:31:33:272 Debug( 956): connect() failedP26083-T33415 08/07/2025 00:31:33:272 Debug(3388): Conn...

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gabe by • L1 Bithead
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  • 1 replies
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Resolved! Pushed template to Palo and now unable to SSH or HTTPS to device

Migrating a firewall and pushed a cloned and modified template to a new Palo alto. Did not push device group. Now I am unable to ssh, ping, https the device. I am on the device by console. Everything with the management interface looks on and I can ping the management default gateway from the Palo. What could be causing this?

M.Allen by • L1 Bithead
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Resolved! Warning certificate chain not correctly formed in certificate

Hello All I have imported a cerfificate into the PA as a PFX. I have also import the intermediate certs and root CA. The cert is signed by Go Daddy with 2 intermediate certs and a Root CA. All imports fine, but when I get up global protect portal and use the imported cert (from the pfx) I get an error which says "Warning certificate chain not co...

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Resolved! Multi Vsys query.

When managing a multi-vsys firewall, is the correct way to map each vsys to a unique Device Group? Lets say I have vsys_prod and vsys_dev, I would do: Device Group "prod_device_group" mapped to "vsys_prod" Device Group "dev_device_group" mapped to "vsys_dev" The reason for my confusion. I can see that Panorama allows me to add multiple vsys'...

Resolved! LDAP Authentication works when testing it via SSH command but fails on web interface

Hi When I'm running "test authentication authentication-profile "'LDAP Auth Profile" username myldapUser password" on the ssh cli, it authenticates successfully. however when i try to log in on the web interface of global protect, i get this on the webui log: failed authentication for user 'myDomain\myldapUser'. Reason: Invalid username/passwor...

gabe by • L1 Bithead
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Devices pinging only after clearing ARP table

I am having an strange issue PA firewalls reachability to some of the nodes on the network. I have 10 identical devices connected behind this access switch and all 10 devices are accessible from the access and the core switch at any time. However, only 6 of them are reachable from the firewall at any time. The remaining 4 devices only pings whe...

BishnuA by • L0 Member
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Is it possible to configure PA to send a reset(rst) packet when a session timeout occurs?

Hello. I'm running a PA-1420 device.The PAN-OS version is 11.0.3-h12. Is it possible to configure the PA to send RST packets to both sides when a TCP session times out due to aged-out?I read in a previous post that this wasn't possible on the PA, but I'm wondering if this is still the case.(https://live.paloaltonetworks.com/t5/general-topics/pa-...

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