General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

Discussions

Join the Fuel User Spark Event on March 19: Dealing with Threats !

 

Join us at the Fuel User Group Spark Event on March 19!

 

Get ready to ignite your cybersecurity knowledge and connect with industry experts at our upcoming Spark event hosted by the Fuel User Group. Whether you're a seasoned professional or just

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kiwi by Community Team Member
  • 279 Views
  • 1 replies
  • 2 Likes

How and Why to Accept a Solution to Your Post

Did you know that you can help your fellow community members by accepting solutions when a reply answers your question. Accepted solutions are a super-helpful resource in the community, and we want to make sure our members understand how this feature

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JayGolf by Community Team Member
  • 3159 Views
  • 2 replies
  • 14 Likes

Domain blocked

Apologies, I am new to the Palo Alto community and not sure which board to post. I am with an ISP support team. We have a financial institution customer whose email for certain notifications are not being received. The technical support for the bank

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Firewall security policy match criteria query

Hi,

 

We have a security rule set up to allow voip traffic from A to B but limited to certain ports.

 

We are see an allowed traffic that matches the source and destination but however has a port number that is not in the list of allowed ports, with

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Global protect split tunnel setup

Hi

 

I have 8.1.5 on the pa and 4.1.11-9 client

 

I have setup the gateway for video traffic exclusion, and selected 

youtube-streaming

netflix-streaming 

 

But a simple test shows utube still come over the tunnel address

 

I want to allow MS Teams t

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Alex_Samad by L4 Transporter
  • 31616 Views
  • 45 replies
  • 0 Likes

Windows DC 10036 Error

The server-side authentication level policy does not allow the user Domain\pafw SID (S-1-5-21-3296291719-1816596347-2220831235-9844) from address 192.168.*.* to activate DCOM server. Please raise the activation authentication level at least to RPC_C_

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Resolved! Having customer ID

Hello everyone,

 

I want to setup a home lab for practicing Paloalto firewalls. Thus, I have to register to support portal and download PAN-OS first, but I Need Customer ID. how I can get it? I have to purchase a device? It is not possible for me.

Resolved! PAN NGFW carbon footprint

Hello, 

 

I'm searching for informations about environmental impact of NGFW.

 

Is there a benchmark for the carbon footprint of Palo Alto physical firewalls?
Measurements such as the footprint of the production of a firewall, daily electricity consump

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Error installing dynamic update Apps

Hi,

 

We are trying to install "Apps&threats" version, but we are receiving an error. We tried to do a rollback version, install a new one but always we have the same error. Its not possible to delete that version by WebUI. Any command to delete app&th

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BigPalo by L4 Transporter
  • 5030 Views
  • 5 replies
  • 0 Likes

Resolved! Not able to download PAN-OS version on the firewall

Hi Folks,

 

We have VM-100 deployed in the Google cloud. Tried to download new PAN-OS version for firewall upgradation. But we are facing the below issue 

"Failed to download file".

 

We are using Management interface to communicate with the Global G

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Resolved! Context switch Panorama

After we upgraded our Panorama from 10.0.3 to (10.2.2-h2), our Context Switch from Panorama to firewalls doesn't work.

We see this blank screen attached below. The firewalls are running on 9.1.8 and 9.1.9.

 

Also while we logged in we saw a warning s

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Palo Alto 5220 Upgrade

Problem with upgrade from 10.1.10 to 10.2.0. We have been waiting 2 1/2 hours and the upgrade is still not complete. How long does this normally take? We can log into the console port but the upgrade hasn't finished. 

Site-to-Site IPSEC issue and MTU

Greetings all!

 

I've run into an interesting issue and I'm hoping someone here may have some previous experiences or maybe something on best practices I'm missing.

 

Basically, we have a site-to-site loopback interface set up and we have several tunnels

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jsalmans by L4 Transporter
  • 7968 Views
  • 6 replies
  • 0 Likes

unable access website

Dear Team,

 

I am unable to reach one of the Healthcare  websites from my system.

Perform troubleshooting:-

1 - Bypass the firewall and check directly from ISP then the website working fine.

2 - Security policy rule allows any- any without security p

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