Google URLs not-resolved

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Google URLs not-resolved

L5 Sessionator

I know this has happened a few times over the last year but is anyone currently experiencing issues with various google urls getting flagged as not-resolved again? The ones that seem to be popping up the most for use are various drive.google.com, docs.google.com and googleapis.com.

 

Cli shows base-db as not resolved and cloud db shows correct. We're clear the cache and still have the same issue. Currently running 10.2.6. We've opened up a TAC case, just curious if others are experiencing this. 

 

Claw4609_0-1704737501769.png

 

3 REPLIES 3

Cyber Elite
Cyber Elite

@Claw4609,

Just confirming that I'm presently still seeing this across certain Google services as well across multiple firewalls. 

L0 Member

Was TAC able to find a fix to this? Currently experiencing something similar with googleapis.com

This has been an intermittent problem since September of 2023, various Google URLs will go not-resolved in the cloud URL database and then fix themselves within a few minutes. See some of the previous threads:

https://live.paloaltonetworks.com/t5/general-topics/url-categorization-suddenly-failing-as-not-resol...

https://live.paloaltonetworks.com/t5/next-generation-firewall/url-filtering-database-updates-problem...

 

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