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jforsythe by Community Team Member
  • 3 replies

Not able to login into the firewall using admin account

Hi Folks,


We are having PAN-OS:9.1.10 installed on our environment.


We are able to login into the firewall using our admin accounts which are locally created on the firewall with authentication profile set as "None"


Suddenly we are not able to login


Can we use SFP+ with PA-820?

Hi, Guys. I plan to use the PA-820.
The PA-820 has only two HA ports.
I am planning to substitute the HA ports with SFP ports.
Can I use the PAN-SFP-PLUS-CU-5M with the PA-820?
The PAN-SFP-PLUS-CU-5M is cheaper than the PAN-SFP-CG, so I would like to use


Lisa_35 by L0 Member
  • 1 replies

antivirus not able to update

we have recently renew our license of thread prevention . As application and threats are update but the antivirus is not update from Palo alto server. We  downloads the AV from support portal and manually install in FW  and run this command still ant



Resolved! Log interface configuration under PA FW

Hi folks,


We have PA 7050 firewall chassis and after upgrade to version 9.1.11, we got a sync HA issue, the TAC told us that it's mandatory to configure the log card interface.


So we created a log interface to resolve the issue, the sync HA issue was


URL with port


Wondering if someone can help me out. I've done some searching and have not come up with with much


I have a user who needs to access a few webpages on a custom port. The link for example is something like: https://custom1.config.fake:2546/info bu


FW_Newb by L0 Member
  • 3 replies

GP issue with IOS device

We are facing issue with connectivity using GP in I Phone devices.

We are getting the below error.

gateway apple T the network connection is unreachable or the gateway is responsive check the network connection and reconnect

We tried installing new set


need to block .lockbit extension

as per RBI guideline ,one of our customer from banking sector wants to block .lockbit  file type extension,but in firewall i didn't found any such extension.

KashifSh by L1 Bithead
  • 4 replies

Issue with the vulnerability logs.

We have noticed some vulnerability logs in our PA for the Telerik application in our environment.

the threat vault id is 59014 but according to the link.


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