This website uses Cookies. By clicking Accept, you agree to the storing of cookies on your device to enhance your community and translation experience. Read our Privacy Policy.
Click Preferences to customize your cookie settings.
Accept
Reject
Preferences
Buy or Renew
Buy or Renew
General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

Discussions

Start a conversation

Telemetry decided to stop sending

UPDATE: This was a bug and was fixed after installing 10.2.10 I have seen a couple others post this same issue on Reddit but figured this would be the place to ask. Does anyone know how to kick telemetry back into a working state? It was working and then last month on the 25th was the last time it sent. no errors, no fail messages, no chang...

hafenlabs by • L1 Bithead
  • 14345 Views
  • 17 replies
  • 3 Likes

Fuel Workshop - Watch Now: Managing Your Palo Alto Networks Assets and User Accounts

In case you missed it, check out this new Fuel Workshop series, which covers the following topics: Customer Support Portal Overview License Management RMA Best Practices Dive into the three-part Fuel Workshop video series and learn how to efficiently manage your Palo Alto Networks assets, accounts, and support needs. Led by experienced pro...

kiwi by • Community Team Member
  • 1129 Views
  • 0 replies
  • 0 Likes

Knowledge sharing: Palo Alto General Logs and Log files that are in the managment, data and control planes overview/review

1. Most of the palo alto well known deamons have their own logs that can be reviewed: https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000PLUeCAO 2. It is interesting that in the higher end Palo Alto platforms like PA-5000 and PA-7050/PA-7080, where there are dedicated interfaces for HA if the issue is with the HA int...

NikolayDimitrov_1-1623698858200.png

Post Expiration Admin Login Count

Hello expert, I wanted to check if someone encountered same issue as mine. We did configure password profiles in our PA-820 (version 10.2.9) by enabling "Post Expiration Admin Login Count" to 3 times. Somehow, after password was expired it just straight away locked the ID and didn't allow us to login 3 times as configured. , Please advise ...

password profiles.jpg

Настройка mikrotik на Palo Alto

Здравствуйте всем можете помочь у меня интернет настроен на mikro tik с внешней и внутренней интернетом и подключена на d link. Я хочу подключить интернет на mikro tik и Palo Alto и патом d link . Я настроил Palo Alto как мост (bridge) но все ровно не работает интернет

aza95_95 by • L0 Member
  • 1200 Views
  • 2 replies
  • 0 Likes

General TLS protocol Error

We have forward proxy (ssl decryption configured) We are having intermittent access to some webpages users have to reload the page to gain access.We are seeing General TLS Error on the decryption logs under Error. What Iv found out about the error is that This message indicates that an error doesn't meet the criteria for any of the afo...

image.png
Salathiwe by • L3 Networker
  • 6529 Views
  • 4 replies
  • 0 Likes

User ID Anomalies

Hi, I had a strange behaviour with some user on user ID. We have 2 site A and B and our firewall have the mapping from the same agent. we found that user1 access site A and user2 access site B. issue that we found that user1 is access site B using the user2 IP. We check on each site the mapping is fine, but we dont find the user1 mapping ...

DennyChanditya_0-1729151292634.png
DennyChanditya_1-1729151338014.png

Resolved! SSL Inspection issues with GlobalProtect users

We're having some strange SSL/TLS Inspection errors while on GlobalProtect. We are getting unsupported-parameter errors while a user is connected to GlobalProtect trying to get to any internet site, including things like google.com. Doing a packet capture on the firewall it shows the connection trying to happen on tls 1.0 which we do indeed not ...

Claw4609 by • L5 Sessionator
  • 41807 Views
  • 23 replies
  • 1 Likes

Resolved! Ping and other Applications in the same rule on a non-standard port

Is there a way to allow ping on a rule that has another application that uses a non-standard port? So for example, if yum uses port TCP 3142 instead of its default tcp/80,21 is there a way I can attach ping to that rule and still have it work? Like on Cisco ASAs you can add icmp as a port/service. Example that doesn't work: Example that does work:

bafergel_0-1632856860628.png
bafergel_1-1632856909682.png
bafergel by • L2 Linker
  • 5608 Views
  • 3 replies
  • 0 Likes

Resolved! Upgrade from version 10.2.7-h8 to 10.2.11-h2

Hi, could you help me?I should make a release change from version 10.2.7-h8 to 10.2.11-h2for palo alto 3440. The two firewalls are in HACan you tell me the various release jumps I should do and if there is a procedure to follow?

F.Basco by • L0 Member
  • 2438 Views
  • 3 replies
  • 0 Likes

Minimize log size

Hi All, if there's a way how to reduce or minimize the log size sent to the syslog server? if any KB / document / best practice how to reduce logs to sent to syslog server Thank you

deactivate bundle license from PA1410

Hi, I have a problem to deactivate bundle license, because it is... bundle license. Cannot deactivate license key Advanced_Threat_Prevention_2023_11_13.key which is part of bundle without parent_id attribute. What is parent_id attribute and how to find it? where in configuration I can use it? how to deactivate bundle license?

Problem with (URL Category custom), (Destination Address any) and (application any)

We have identified for some time that when rules are created with 'Application: Any' + 'Destination Address: Any' + 'UrlCategory: Custom' for example: Name: Rule_google.com_permitSource Zone: TrustSource Address: AnySource User: AnyDestination Zone: UntrustDestination Address: AnyApplication: AnyService: 443-tcpURL Category: URLC_Google.comURL F...

  • 24412 Posts
  • 125 Subscriptions
Top Solution Authors
View All
Labels
LEGAL NOTICES
RESOURCES
Khoros awards 2022
Copyright 2007 - 2026 - Palo Alto Networks