General Topics

Resolved! Install the Cortex XDR Agent Using Msiexec

Hi Team,

we need to install the agent using Msiexec, kindly provide the steps, and also, we have followed the below-mentioned command, but we didn't get the expected result. 

msiexec /i c:\Windows_agent_8_4_x64.msi /l*v C:\temp\cortexxdrinstall.l

Resolved! How could i drop"unknown RADIUS authentication protocol"?

Hi!

Recently we were receiving in our environment alerts of failed authentications from different random IP's and random usernames, i was able to reduce them following the next article: Detecting Brute Force Attack on GlobalProtect Portal Page - Know

Resolved! Zoom phone custom signature thru: ssl-req-chello-sni

Hi everyone!

We are currently moving our phone system to zoom, and we had an issue with the zoom application, some of their traffic its categorized as an incomplete causing that some calls hang out, or don't ring, I made an custom application, usin

Resolved! Same Mac address shared by two paloalto firewalls

Hi,

I have seen strange behaviour between two palo alto firewalls.

I have pair of PA-3020 and Pair of PA-500 in Active/standby scenario. They serve two different networks but to provide interconnect between two networks they (Eth 1/3) are connected

Resolved! License Renewal - PANDB URL filtering subscription

Hi,

Customer want to renew PANDB URL filtering subscription for PA-220 (PAN-PA-220-URL4-3YR-R). I aware that this SKU has been discontinued. 

For this case, is it directly renew to advanced URL filtering (PAN-PA-220-ADVURL-3YR-R)?

Resolved! NFR Bundle License

Hi,

For NFR bundle license, I see the description as below:

"PA-1420, NFR bundle subscription (Advanced Threat prevention, Advanced DNS, Advanced URL filtering, GlobalProtect, Advanced WildFire, SD-WAN, Standard support), 1 year (12 months) term.

Resolved! User ID group mapping, not pulling groups

I have a problem, I'm  setting the user ID group mapping, I can pull users, but not groups, I see 0 groups, I restarted the service, no luck, I verified all server monitoring is connected, and traffic is going to DC'd, the PAN-OS is 10.1.5, I have a

Resolved! GlobalProtect - Cannot connect to local gpd service

Hi there!

I have a little problem with GlobalProtect and I don't know how to solve it..
I use Ubuntu 18.04
Each command to globalprotect (for example globalprotect help OR globalprotect connect) returns the answer:
Cannot connect to local gpd service.