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Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
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PA-445 stability?

Anyone else having issues with PA-445 stability? We're doing our 2nd RMA in less than 6 months on a PA-445 that just randomly restarts. It's on dual independent electrical circuits (with UPSs). After the first RMA it did it again and support said it needed an updated OS to resolved the issue (11.1.4). Same issue again (still on 11.1.4) and this ...

Identify users (UIA) authenticating with SAML

HI, We have some users authenticating with SAML (EntraID) but these users are not being identifing in UIA. Is possible to get the info in UIA and palo about users authenticating in SAML? any idea or KB?

BigPalo by • L4 Transporter
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Software NGFW Credits

Can someone please help clear up some conflicting info I am getting. I have Panorama managing on-prem firewalls and cloud firewalls. When I purchase credits for my cloud firewalls, I would think it is not necessary to check the Panorama Management box below, considering I already am licensed for Panorama. I'm being told I should check this o...

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Disable interface and kill its sessions by schedule...

Hi,This is a boarding school situation. By mutual agreement we close internet access to the dorms from midnight to 6AM. Several years ago we tried to control the DormsNetZone rules by a schedule. However as this didn't kill the active sessions it was of little use for us. Now we interrupt the AC power to the DormsNet distribution switch to a...

password not working in active device

We have an Active/Passive Palo Alto HA setup with IPs .135 (primary/active) and .136 (secondary/passive). About a month ago, when logging in via the VIP, I landed on .136 (active at that time not sure how it became active ) and was able to access it, but couldn't log in directly on .135. Last week, following an issue, the roles switched—.136 bec...

Resolved! panorama disk health

Does anyone know what the yellow color on the "Disk Status" of the panorama represents? After searching for relevant information, there is no document explaining it. I tried following the method described in KB: https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u000000g1lGCAQ, but restarting the panorama did not work either.

zhangfw by • L1 Bithead
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Stuck in a Login Expired Loop on PA 1410

Hello all, yesterday I was attempting to login to our Palo Alto 1410, and was met with a broken login page. Every time I enter my credentials, I get the "Your login session has expired and you have been logged out for security reasons. Please log in again if you wish to continue." message. I've tried 3 different web browsers, clearing cache, d...

Hunter_Barras_0-1758293482311.png

Request for Documentation on VPN and Routing Log Events

Hello Everyone, I am looking for official or community documents that explain VPN and Routing system log events in detail on Palo Alto firewalls. Specifically, I’d like to: Understand the meaning of log events such as ikev2-nego-ike-start, ipsec-key-install, ikev2-recv-p2-delete, routed-BGP-peer-left-established, etc. See if there is a compl...

Resolved! About API keys when using the curl command

About API key issuanceWe understand that API keys are issued by executing the following curl command toward PA.curl -k -X GET 'https://<PA-Firewall-IP>/api/?type=keygen&user=<username>&password=<password> Regarding the issued API key, does a different API key get issued each time the command is executed?※Assuming that...

n-tomo by • L2 Linker
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