We are experiencing significant internet slowness across our network Impact: We are experiencing significant internet slowness across our network, sev

I am writing to escalate a Critical Severity 1 support case that we raised 5 hours ago. Despite marking the ticket as critical, we have not received any response, which is causing severe operational impact on our business.

Case Details:

Case Number:

Can't authenticate GlobalProtect Satellite to my Portal, get "Insert satellite info failed" error message

hi all,

as described, i keep getting this error message when trying to authenticate a new satellite to my LSVPN network. it's the first time i get this, all other satellite authenticate with no issue. when i enter the username and password for the

Email notification recurrence add

Hello Team,

                 I have panos 11.2.3-h3, I am managing to creat an email notification when a specific event occure.

I made this by creating the report in "Manage Custom Report -> then creating the required querry".

my issue that is now I

GlobalProtect 404 Error

Team,

I am facing issue with connect to GlobalProtect. Getting 404 Page not Found Error.

I am using the same Public facing interface for the Mgmt and Global Protect as well.

Login with SAML is fine but it lands in 404 Page not found. Any Idea?

When i

where can i see the all wildfire release notes ,their only show two days when i see them in the CSP

Hi team,

I have a small question. I recently participated in a project where I wanted to compare WildFire's version functionality as much as possible.

However, in my CSP account, under updates>Dynamic Updates>Content type (WildFire 9.2 and higher), I

Passive node with errors to the Paloalto cloud.

Hello,

Scenario:
VM300 Cluster
Active-passive
Version 10.2.12-h9
Since a few days ago, I have detected that the passive FW has the following alerts:

I have checked and the licenses and security policies are correct.

Can someone help me?

Regards

Retirement of RBAC Application Impersonation

Seeking information on the retirement of RBAC Application Impersonation. We've found the documentation with the PS command to run in Exchange Online. Are there any other steps associated with this that we need to take? Currently we're using the EWS O

PAN OS 11 and DHCPv6 with Prefix Delegation

I wanted to make sure I had the settings correct for configuring DHCPv6 on my WAN interface for Starlink. I can confirm that I did get an allocation of IPv6 addressing with a /56 prefix and was successfully able to get an IPv6 address assigned to my

"Only self signed CA cert can have identical sub and issuer fields" when uploading a certificate

This message appears when uploading an external CA certificate to the sistem. "Only self signed CA certificates can have identical subject and issuer fields". It's a Microsoft-adfs autosigned CA certificate used to sign SAML messages and we can't not

Alert from AIOPs that one of our Log Collectors has left the Collector Group in Panorama.

Hi 

I got an alert from AIOPs that one of our Log Collectors has left the Collector Group in Panorama. But after we checked in Panorama both Log Collectors are still in the Collector Group.
1. Why does the alert from AIOPs state that one of the Log

GlobalProtect license in HA

Hi we bought PAN-PA-1410-GP-HA license an I would like to know what this license for is it for both 2 firewalls in HA actve passive , how to activate it only on active firewall or passive firewall as well

Prisma - ClipChamp

Hi all,

I have an issue where I cannot sign into the ClipChamp application when connected to Global Protect - the web version is fine. Something must be blocking it, but I can't find anything in the logs. I do see some traffic being allowed, but the

HTTPS Access Issue

I cannot access our Palo Alto device through HTTPS, although I can still access it via SSH without any issues.
After investigation, I found that the certificate was expired.

Why did it work after restarting management plane from cli prior to changing

GP issue with IOS device