GlobalProtect Android version 13 issue

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GlobalProtect Android version 13 issue

L3 Networker

Global Protect login continues to fail on Version 13 Android.

 

It seems to have been caused by Android security enhancement issues.
 
created it with SHA 384 but I can't log in.
 
"The network connection is unreachable or the portal is unresponsive, Check the network connection and reconnect"

qmso475_0-1701243435266.png

 

 

qmso475_1-1701243590189.png

 

qmso475_2-1701244110530.png

 

There is no problem with global protect compatibility.
4 REPLIES 4

Cyber Elite
Cyber Elite

have you tried using elliptic curve instead of RSA?

Tom Piens
PANgurus - Strata specialist; config reviews, policy optimization

@reaper 

 

What's the difference between the Elliptic Curve DSA and RSA?

Cyber Elite
Cyber Elite

rsa is pretty old, not sure what your security settings are that could cause an issue, ut upgrading to a more modern algorithm might help

Tom Piens
PANgurus - Strata specialist; config reviews, policy optimization

L4 Transporter

Hi @qmso475 

 

One of my customer have similar issue. Have you resolved this ?

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