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emails stop working

hi all, i recently replace my palo alto 820 with new model 440, all is working fine however my emails from inside to outside stop working. my emails are on seperate zone on the dmz and i have barracuda. there is a nat policy.

however when i set back

PAN-PRISMA-ACCESS-PRIV-APPS-SC-QTY

Hello can someone explain what changed on SKU: PAN-PRISMA-ACCESS-PRIV-APPS-SC-QTY.
A customer had previously that license with a qty. of 600 and the cost was per unit/user... now the price increased exponentially. 

GlobalProtect MFA Radius 30sec Timeout

Hello,

I want to setup MFA (radius) on palo alto for both the vpn and the admin page. For the admin page i have no problem. However for globalprotect i have a timeout problem.

My configuration is :

- radius timeout : 120 sec

- globalprotect timeo

unable to add new object address to existing object address group

I created a new object address on my PA-5220 and whenever I edit an existing object address group, I cannot find that new object address in the list.  I have committed the change to the firewall and confirmed other users see the object address and ha

cannot retrieve running config and connected device from expedition to Panorama

I'm unable to retrieve the Panorama running configuration and connected devices upon adding it on expedition tool.

I see the expedition VM and the Panorama are talking on port 443. And credentials are added on Panorama too for the API key.

what m

VM-300 GP capacity

Hi Team,

Total how many users can login at a time through global protect vpn on the VM-300 Palo Alto firewall, i want to check the capacity of user handle by VM-300

command to deactivate vm

Hello Team,

Could you please let us know what is the command to deactivate the VM as we lost the gui access and need cli command to deactivate VM

PA-5220 Version: 10.2.5 - Unable to commit after adding a VIP

After creating the sub interface ae1.1416 and using the address 10.149.124.98/27, we are receiving the error below after adding the first usable address as the VIP with 10.149.124.97
Both palos are in an active/active pair

- We are able make the commit

Developer Edition

Please forgive my ignorance. I am new to Palo Alto and I am wondering is there a virtual device option for me to use (training, testing, developing)?